Excellent advice. Pleasant atmosphere. Wide selection. We found what we were looking for here.

After several disappointing (and expensive) mistakes, I finally found the perfect bed – thanks to this fantastic specialty store! The advice is sensational: professional, honest, and completely tailored to my needs. The service is first-class, the bed is beautiful and incredibly comfortable. I never would have thought I would still experience such competence and friendliness today. I can truly recommend this store to absolutely everyone!

Unfortunately, I didn't receive advice tailored to my needs and wishes, although the sales pitch was very convincing – so convincing, in fact, that I let myself be talked into it (which never happens to me). I knew exactly which mattress was right for me and would work best: a relatively firm innerspring mattress. My wishes and experiences were completely ignored; instead, the salesperson used extremely persuasive arguments to dismiss them as entirely wrong, claiming I was too light for a firm mattress, that I absolutely needed a soft one, and so on. In the end, I bought a soft foam mattress – what could possibly go wrong? After all, you can test it for weeks and always return it if you're not convinced. And for a few weeks, I still was – but after that, unfortunately, I wasn't anymore. The bottom line: I slept poorly for over two years, constantly developed terrible muscle tension, and consequently spent more than half the time sleeping in the guest room instead of my own bedroom. I stopped using the expensive gel side sleeper pillow, also purchased from Betten Ruhe, after just a few months, and eventually got rid of the mattress altogether. In total, I wasted over €600. Now, completely contrary to advice, I've been sleeping on a hard innerspring mattress from Lidl for under €100 – and I'm sleeping well again! It's also extremely strange that Betten Ruhe still doesn't have a digital customer database in 2025, but everything is on paper – making it impossible to get information about purchases made there if you don't know the exact date.