In July, I bought a Ford Fiesta from Auto Ecke, owned by Mr. Röhr. I inquired about everything over the phone: scratches, dents, defects, and other issues. Everything was confirmed as being without defects, which is why I bought the Fiesta. When I picked it up, everything seemed fine. However, once I got home and inspected the car more closely, I discovered the following problems: Front and rear brakes; scratches and dents; water in the trunk; display failure after one month; tailgate struts no longer holding the lid closed; water in the taillights; incomplete and inadequate service; defective door seals; worn strut mounts; fog lights were clouded. The front and rear brakes were defective. This was noted in the TÜV (vehicle inspection) report but unfortunately, it hadn't been fixed. The agreed-upon service was only partially completed and even then, it contained errors. The service only included changing the air filter, cabin air filter, and oil. It should have also included new spark plugs and a brake fluid change. This wasn't done, so I had it repaired at the Ford dealership. Furthermore, there was 0.7 liters too much engine oil in the engine. The Ford dealership drained this after replacing the spark plugs and brake fluid. On top of that, there were other problems, such as loose door seals and leaks in the rear. Rainwater leaked into the spare tire well, and I quickly had an aquarium. The tailgate struts stopped working after a week. After three weeks, the display more or less failed; it was completely white, and you couldn't see anything. After several emails, Mr. Röhr finally sent me new brake discs and pads. I paid for the installation. It took over four months before Mr. Röhr finally paid for the repair of the defective display. It's worth noting that I took a day off work to drive to the dealership that repaired the display. After four months, the strut mounts also started to fail. I offered Mr. Röhr €500 to cover the display and tailgate seals, but he refused. The display repair was then covered by the dealer for approximately €450. To this day, the door seals remain unfixed, and the rear struts haven't been replaced because he hasn't sent them to me. I would have paid for the installation myself. The leaks in my tailgate are also still unresolved because Mr. Röhr simply refuses to send me the seals. I would have had the repair done at a Ford dealership to ensure it remains watertight, as I no longer trust Mr. Röhr's workshop. The car hadn't been detailed either. Mr. Röhr refused to honor my warranty request. In summary, I wouldn't recommend buying a car from Mr. Röhr, as the cars have too many defects in my opinion, and he's not very cooperative when it comes to fixing them. I didn't get the impression that the cars in his workshop hadn't even been thoroughly checked. Furthermore, he wasn't honest and concealed a lot of information. So, if you're buying a car, definitely take it to a specialist garage or to the vehicle inspection station (TÜV) and have it checked. Then you won't have to deal with the many problems that I'm not the only one who's experienced.

I bought a car from him; everything was top-notch from the first phone call to the car delivery. Minor defects were fixed immediately, and there was no haggling over the price. Truly a top-notch dealer, highly recommended.

Very satisfied! I recently bought a car and the customer service was excellent. Everything went smoothly, from the purchase and registration to the collection.